Reputation Management


Boost your star ratings and reviews.

We simplified managing your online reputation through a single sign-on platform. You’ll be able to monitor and respond to public reviews posted to third-party review sites and pull reports—all through the platform available via GM GlobalConnect.

Approved Reputation Management Partners

As a leader in social media and reputation management, we’ll help you find and connect with consumers:

  • We manage 325+ social, review and directory sites to improve your online reputation and maximize your SEO.
  • Our Mobile Review Surge enables you to text review requests to your happiest customers for more five-star reviews.
  • Our mobile app lets you manage your reputation and track customer satisfaction from your phone.

Naked Lime offers 10+ years of experience in automotive-specific reputation management, field-based representatives to actively support dealers, and 300+ specialists trained and organized to provide unparalleled, uninterrupted service, including:

  • Protecting your image and your profits with professional response services that investigate each situation and recommend the best course of action to resolve problems and save customer relationships.
  • Directing customers to leave valuable feedback on your selected review sites with custom point-of-sale materials and Review Us videos for your dealership.
  • Building social connections between dealerships and customers by distributing meaningful positive reviews to Facebook and Twitter, providing a social media strategy and content calendar, and responding professionally to social media interactions.

Drive prospects and customers to your dealership and increase Sales and Service revenue with:

  • Expert guidance to manage and optimize your online reputation
  • Google Business Profile Optimization
  • Social media management, including custom and boosted posts

We simplify the social and review management process through:

  • Easy-to-use solutions that combine industry-leading tools with digital expertise.
  • A choice between involving your staff or leaving the work up to our experts.
  • Custom solutions that draw on 20 year of experience in the automotive industry.

As a premier social media agency supporting automotive retailing for more than 15 years, Team Velocity helps dealerships sell and service more cars profitably every day. With Team Velocity you can expect:

  • Expertly managed review responses by certified strategists who monitor activity across all major review sites and respond with customized responses written in your brand’s voice.
  • Certified Community Managers to professionally direct your social brand. Our social managers set goals for content engagement across your social channels while creating uniquely branded social content for your store.
  • Certified Social Experts. Your store’s social accounts will be managed by Facebook Blueprint Certified experts as well as Community Manager Certified experts that build custom audiences to hyper-target those with automotive intent and drive them back to your store for more sales and service opportunities.